Increase the amount of visitors to your website
Conversations are searchable and discoverable by search engines.
Boost your website's SEO and expand your keyword ranking by regularly producing fresh content generated by your community. Search engines such as Google tend to favor websites that consistently offer unique and up-to-date content.
Predict the needs of your customers
Identify and capitalize on trending topics.
By analyzing the most popular, highly viewed, and widely shared topics, you can stay informed about your customers' needs and desires. The forum comes equipped with Google Analytics, which allows you to monitor likes and shares, even when they occur outside of your website.
Provide your visitors with the necessary information they require
Promote collaboration among users and stimulate meaningful discussions
Establish your website as a dependable source of information and address your visitors' queries by offering them the requisite details. Ensure that every participant benefits from the exchanges and solutions generated, and develops expertise in your particular field. Enable them to share various types of media seamlessly.
Deliver exceptional customer satisfaction
Enhance your product support and decrease your workload
A forum surpasses a helpline or a FAQ section by enabling your customers to ask questions and obtain prompt answers without spending valuable time on the phone, which ultimately saves you money. It is the most robust knowledge base available, with your employees and entire community actively participating.
Maintain your community's interest and ensure the relevance of your content
Employ motivational cues to incentivize and reward your contributors
Bestow badges upon your members for their questions, answers, shares, likes, and votes, to recognize the most engaged participants. Establish a moderation system utilizing Karma points, allowing your most active members access to additional functionalities and preventing spam messages.
Discover the optimal solution to your inquiry
Locate what you need in mere seconds.
Post any question on the platform, making it visible for anyone to answer.
Easily navigate through content using our robust search engine.
Top-rated answers are flagged and displayed closer to the top to optimize search results.
Facilitate access to information
To customers
Improve customer satisfaction
Reduce customer service calls by providing quality answers to visitors' questions about your products and services. Promote the best answers to include them in your official documentation. Centralize your useful content and provide a great FAQ section.
To employees
Enhance the sharing of knowledge
Seek assistance from your colleagues, provide answers to inquiries, and enhance responses to foster collaboration among employees.
Before Odoo, we used 14 databases to run our operations. Now everything is fully integrated.
Marc Peeters
General manager vending division, Sodexo
Differentiate yourself from the competition
Establish your organization as a pioneer within the industry.
Acquire exceptional and distinctive content for your website, and establish your site or brand as an authentic and reliable source of information.
Q&A content is replete with keywords and aids your website in reinforcing its SEO, attracting more targeted traffic, leading to more conversions and greater revenue. Expand your community and increase your content to enhance your image and visibility.
Events
Develop polished and appealing event pages, enabling online sales and organizing on-site.
Live Chat
Directly engage with your website visitors to entice leads and augment online sales.
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